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Hot Topic - How Should I Manage Conflict within My Department?


Presenters: Rick Walker, Director, STARLINK


This course is worth 1 hours (0.1 CEU) of professional development. A certificate of completion can be printed once the program has been completed.

About this course

This online training provides higher education professionals with practical strategies to navigate and resolve conflicts within their departments. Using the famous "Hatfields vs. McCoys" feud as a case study, the course explores 5 proven conflict resolution strategies tailored to workplace settings. Participants will also learn how to foster safe spaces that encourage open communication and collaboration. By the end, attendees will be equipped with the tools to effectively manage disputes and build a healthier departmental culture.