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Leadership Training: A Practical Guide to Developing Professionalism, Interpersonal Communication, and Conflict Orientation Skills


Presenters: Dr. Christine Hubbard, President of the North Texas Community College Consortium


Run Time: 23 minutes

 

This module offers a guide to professional behavior and tips for developing interpersonal communication skills, explores the cultural dimensions of communication using Hofstede’s 6---D Model, and provides suggestions for effective conflict orientation using Kilmann and Thomas’ Five Conflict Handling Modes.